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QUALITY
RELATED ACTIVITIES
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BHEL
IN ITS PURSUIT OF EXCELLENCE IN ALL ITS OPERATION HAS BUILT
A WELL KNITTED QUALITY SERVICES GROUP. THE GROUPS ACTIVITIES
INCLUDE |
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| (I)
QUALITY ASSURANCE ACTIVITIES
(II) TESTING OF PRODUCT. THE ACTIVITIES PURSUED UNDER THE HEADS
ARE ENUMERATES BELOW |
| QUALITY
ASSURANCE ACTIVITIES |
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| QUALITY
SYSTEMS |
| SL.NO |
DESCRIPTION |
SYSTEM
DOCUMENT |
FREQUENCY
OF REVIEW |
| 1 |
ISO
9001 QA |
MANUAL
|
ANNUAL |
| 2 |
API
MONOGRAM |
QA
MANUAL FOR API |
ANNUAL |
| 3 |
ASME U & U2 STAMP |
QC
MANUAL FOR PV&HE |
ANNUAL
|
| 4 |
NABLACCREDITATION |
LAB
MANUAL |
ANNUAL
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| QUALITY
SYSTEMS - CERTIFICATION |
| SL.
NO. |
DESCRIPTION
|
Validity
of Certificate |
Date
of Certification |
Certification
Body |
| 1 |
ISO
9001/9002 |
3
Years |
01/03/2000
|
BVQI
* |
| 2 |
API
MONOGRAM |
04/08/2000
|
3
Years |
API,
USA |
| 3 |
ASME
U STAMP ASME U2 STAMP |
3
Years
3 Years |
24/08/2001
24/08/2001 |
ASME,
USA -do- |
| 4 |
NABL
ACCREDITATION - NDT
- Dimensional
- Pressure
- Temperature
- Electrical |
3 Years
3 Years
3 Years
3 Years
3 Years |
17/07/1999
*
11/03/2001
*
05/04/2001 |
NABL
New Delhi
For all the Labs
*RECERTIFICATION
AUDIT WAS CONDUCTED IN NOV.2001. AWAITING CERTIFICATION
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| *
DUE FOR RE-CERTIFICATION TO REVISED STANDARD BY DEC. 2002 |
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MANAGEMENT
REVIEW
(2-TIER REVIEW) |
| PLANT
QUALITY COMMI-TTEE MEETING ( PQC ) |
PRODUCT
QUALITY COMMITTEE MEETING ( Pr.QC) |
- THIS
COMMITTEE IS HEADED BY ED & HAS ALL GMs AND PRODUCT
HEADS AS ITS MEMBERS
- MEETS
ONCE IN 3 MONTHS & REVIEWS IMPLEMENTATION OF QUALITY
SYSTEMS AS PER QA MANUAL AND ISO 9000 AT THE UNIT
LEVEL
- ALL
THE UNRESOLVED AND PENDING PRODUCT LEVEL ISSUES ARE
ALSO REVIEWED BY IT.
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- PrQC
HEADED BY GM OF THE PRODUCT MEETS ONCE IN 3 MONTHS
AND REVIEWS IMPLEMENTATION OF QUALITY SYSTEMS AS PER
QA MANUAL AND ISO 9000 AT THE PRODUCT LEVEL
- THIS
COMMITTEE REVIEWS ALL THE PRODUCT RELATED ISSUES AND
RESOLVES THEM.
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| QUALITY
FEED BACK SYSTEM |
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BHEL
has got effective system of feed back from various sites with
respect to the quality of equipment manufactured in the unit
as well as the items bought out from vendors.
The
feed back from sites is analysed by various agencies and corrective
and preventive actions are taken to avoid occurrence of similar
mistakes.
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| QUALITY
PLANNING |
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Quality
Assurance Plans for various manufactured equipment are prepared
strictly in accordance with specifications, drawings and
also customer’s requirements. Contract
documents, Tender Specifications, relevant product specifications,
drawings will be studied thoroughly before finalisation
of QPs. Vendor
QPs are reviewed with respect to the product specifications/engineering
documents & customer requirements before they are approved.
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| CO-ORDINATION
WITH CQS FOR INSPECTION |
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BHEL
has got wide network of Corporate Quality Surveillance (CQS)
groups located at all major metropolis for inspection of bought
out materials at vendors’ works to ensure quality before they
are dispatched to BHEL / Sites.
Quality Assurance department maintains close liaison with
CQS department for providing clarifications with respect to
testing and inspection requirements and resolves any problems
/ non-conformances in consultation with the functional groups
concerned.
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| QUALITY
AUDIT |
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Internal
and External Audits are carried out to ensure the adequacy
and effective implementation of quality system in the plant.
Each
area is audited at least twice in a year for verification
of implementation of the systems. Audit
Teams are constituted for each product and functional area
from a pool of well trained auditors. Highlights
of the quality audits are reviewed in the management committee
meetings.
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| QUALITY
AUDIT |
| SL
No |
Description
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Internal
Audit Frequency |
External
Audit |
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|
Frequecy |
Agency |
| 1 |
ISO
9001/9002 |
Twice
in a year |
Twice
in a year |
BVQI |
| 2 |
ASME
U and U2 Stamp |
Once in a year |
Once
in a year |
AI
and AIS of LR Insu. |
| 3 |
API
Monogram Products |
Once
in a year |
Once
in 3 Years |
API |
| 4 |
NABL
Accreditation |
Once in a year |
Once
in a year |
NABL
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| QUALITY
TRAINING |
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Training
programs are conducted for Internal auditors on the requirements
of ISO 9001(2000) and auditing skills for continuous updation
of knowledge and skills. 8
Certified Lead Assessors participated in the Transition
Auditors Course in May 2001 and successfully passed the
course. Orientation
program on the revised ISO 9000 (2000E) standard’s requirement
was organised for executives of various functional groups.
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| VENDOR
EVALUATION |
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BHEL
has a structured vendor evaluation system, which is based
on objective assessment of vendors on various parameters like
quality, price, delivery and service aspects.
The
ratings for vendors are continuously updated based on the
feed back on supplies effected.
Vendors
are continuously encouraged to improve by recognizing their
performance and awarding ‘BEST VENDOR’, ‘BEST SUBCONTRACTOR’
Awards annually.
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TOTAL
QUALITY MANAGEMENT
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BHEL
HAS ADOPTED CII MODEL OF TQM - TOTAL QUALITY MANAGEMENT
TQM
WAS FIRST INTRODUCED IN THIS UNIT IN 1995
TQM
IS IMPLEMENTED IN THREE PRODUCT GROUPS, NAMELY TC & GT, ELECTRICAL
MACHINES, HE & FAB.
ALL
OTHER PRODUCT GROUPS WERE TAKEN UP FOR SPREADING THE TQ CULTURE
ASSESSORS
WERE TRAINED FOR AUDITING TQ ACTIVITIES AND FOR PREPARATION
OF POSITION REPORTS.
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