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| QUALITY
& RELIABILITY |
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Quality
of the product is of prime importance of BHEL. To ensure this,
the Quality s assurance and Control Departments report directly
to the Chief Executive. They oversee all aspects of quality
functions, covering design, technology, production, materials,
in-process inspection and testing.
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In
addition to our own quality control and quality assurance
departments, many of the equipment are made under various
third party inspection agencies such as PDIL, EIL, Lloyd's.
TCE, DAE, NTPC, DOB (AP), TUV, BVQI, etc.
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Customer
/ contract specific Quality Plans are developed to ensure
compliance with specification / standards at various stages
viz., engineering, materials procurement manufacturing and
testing.
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The
prime NDT facilities available in-house are:
Radiography (X-ray) equipment - 300 KV 5 mA
Gamma ray equipment - Iridium 192, 50 Curie, Cobalt 60,60 Curie
Ultrasonic flow detectors - 10m depth - 1 to 16 M Hz
Magnetic crack detector - 6000 A HWDC
Digital ultrasonic flaw detector (upto 10m depth) |
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In
recognition of the QA programs and the implementation of systems
and practices in all areas of operation, ASME has been awarding
the prestigious 'U' Stamp certificate to BHEL Hyderabad since
1984. In June 1998, BHEL has been awarded the ASME 'U2' Stamp
certificate also.
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| SERVICE
AFTER SALES |
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BHEL
accords the utmost importance to "Service after Sales". BHEL
has an all-India service network with regional headquarters
in the four regions of the country. This is backed by core
Field Support Services and Field Engineering "Service groups
located in Hyderabad.
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| TOTAL
QUALITY MANAGEMENT |
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After
systematizing its operations and obtaining ISO: 9001 Certification
in 1994, BHEL has move to TQM phase for improving the entire
business operations by adopting principles of "TOTAL QUALITY
MANAGEMENT", to provide improved service to all its stake
holders viz., Customers, Employees, Suppliers, Shareholders
and society at large.
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The
TQM exercise is based on the Self-Assessment Technique as
per European Foundation for Quality Management (EFQM) model
and planned to achieve world class status by the year 2001.
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| PROVEN
PERFORMANCE |
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Starting
its first supplies in 1965-66 as on a March 1999, BHEL Hyderabad
has supplied about:
940 Feed Water Heaters ( including 67 HP Heaters and 62 LP
Heaters for 17 n nos. 500 MW Power Plants in India),
240 Deaerators (including 16 nos. for 500 MW Power Plants
in India),
340 Surface Condensers with matching Air Evacuation Systems,
535 Heat Exchangers, and
385 Pressure Vessels.
Heat Exchangers have been exported to Malta, Cyprus, Egypt,
Malaysia, Oman, Saudi Arabia, etc.
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